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Identity proofing in RON: credential analysis and KBA

Before a remote act, the signer's ID goes through credential analysis and the signer through a short quiz. Here is what each check is, what your state's rule asks of them, the quiz terms state by state, and the part that stays your decision. How platforms compare on these checks is under RON platforms.

Sources read

Art Deco illustration of a face-down ID card in front of a laptop with a webcam angled at itFig. 1
The ID in front of the camera is the first check; the quiz is the second.

The two checks

Across a desk you look at the ID and the face. On a screen the law splits that into two automated checks, run by the platform or a service it uses, before you take the act. Virginia's Code defines both:

Credential analysis
“a process or service that independently affirms the veracity of a government-issued identity credential” Va. Code § 47.1-2
Software examines the ID the signer presents remotely and checks that it is genuine and that its data hold together.
Knowledge-based authentication (KBA)
“an identity assessment formulated from public or private data sources” Va. Code § 47.1-2
A timed multiple-choice quiz about the signer, built from data sources, that the signer should be able to answer and a stranger should not.

Identity proofing is the wider term (“a process or service that independently verifies an individual's identity”), and KBA is the method most rules name for it. Some states accept others: Pennsylvania lists biometrics beside credential analysis and KBA, Maine also a public key certificate; Colorado accepts a valid public key certificate or a trusted third-party verification in place of KBA.

Art Deco illustration of a blank ID card under a webcam lensFig. 2
Credential analysis reads the ID the signer presents; the notary sees the result.

What each state requires

Most of the rules read here keep two doors open that need no technology: you know the signer personally, or a credible witness vouches for them (Florida's names only personal knowledge). Past those, the combinations differ:

Identity-proofing rule by state
StateRule, in shortCite
COcredential analysis + KBA or alternativeC.R.S. § 24-21-514.5(6)(b)
KStwo identity-proofing typesK.S.A. 53-5a15(b)(1)
LACheck your state's current rule—
MEtwo identity-proofing types4 M.R.S. § 1915(3)(A); 29-250 C.M.R. ch. 700, § 6(2)(J)
MDcredential analysis + identity proofingMd. Code, State Gov't § 18-214(a)(1)
MOcredential analysis + identity proofing (per rule)RSMo § 486.1145
NEcredential analysis + KBA433 NAC ch. 8, §§ 010.03-010.04
PAtwo identity-proofing methods4 Pa. Code § 167.86(4)
FLcredential analysis + KBA§§ 117.265(4), 117.295(3), Fla. Stat.
TXcredential analysis + KBA (third party)Tex. Gov't Code § 406.110(b); 1 TAC §§ 87.41(d), 87.70
VAtwo of five methods (incl. credential analysis, KBA)Va. Code § 47.1-2 ('satisfactory evidence of identity', 'knowledge-based authentication assessment')
WAcredential analysis + KBARCW 42.45.280(3)(a); WAC 308-30-300

The quiz, where the rule sets its terms

Knowledge-based authentication terms by state
StateQuestionsChoicesTo passTimeAfter a fail
FL5 or more580%2 minutes1 more, ≤ 3 repeat questions
MO55 or more4 of 52 minutesUp to 2 more within 48 hours, ≥ 2 replaced
NE5 or more580%2 minutes1 within 24 hours
TX5 or more580%2 minutes1 within 24 hours
VA5580%2 minutesUp to 2 more within 48 hours
WA5580%2 minutes1 within 24 hours, ≥ 40% new

The quiz is close to a national standard: five questions, five choices, a pass mark of four right, two minutes. The retake rules are where states differ, and they matter on a closing day when a borrower fails once. Missouri and Virginia allow two more tries within 48 hours; Florida, Nebraska, Texas and Washington one. Missouri's standard, with the demonstration it asks of a vendor, is on our Missouri page, and what a failed quiz does to a closing is in RON for loan signings.

What the notary still decides

The platform reports pass or fail. What you do with a fail is not the platform's call, and Florida writes the answer into the statute: if the methods cannot be satisfied, or the databases hold too little to authenticate the person, the online notary

“may not perform the online notarization”

§ 117.265(4), Fla. Stat. read
  • In Texas both checks are done by a third party, and the Secretary of State keeps no list of approved identity-proofing providers and points instead to its rule, 1 TAC chapter 87, subchapter H.
  • In Washington you may not see or record the quiz questions or answers, so you rely on the pass or fail and on what you see on the call.
  • Where you know the signer personally, the checks are not needed; record that in the journal as your evidence of identity.
  • A signer abroad may hold no US credential; how the states on file handle that (Florida accepts a foreign passport) is in signers outside the US.
Art Deco illustration of a laptop showing stepped blank panels with an ID card in frontFig. 3
The quiz runs on the signer's side of the call; the notary waits for pass or fail.

What stays out of the recording

The rest of what the recording must and must not hold is in RON session recording requirements. How each platform runs these checks, and whose service it uses, is in the platform comparison for signing agents and the guide to what state rules ask of a platform. Proofing settles who the signer is; your own side of the document is signed with a digital certificate, and those are compared in notary digital certificate providers.

Questions notaries ask

What is credential analysis in remote notarization?

Virginia's Code defines it as a process or service that independently affirms the veracity of a government-issued identity credential: the platform checks that the ID the signer presents is genuine.

How many KBA questions must a signer pass?

In the states read here that set terms, five questions with five choices each, 80% (four of five) to pass, within two minutes. Retakes differ: one in Florida, Nebraska, Texas and Washington; up to two more within 48 hours in Missouri and Virginia.

Can I go ahead if the signer fails KBA?

Not once the retakes your state allows are used up. Florida says outright that the online notary may not perform the online notarization if the identity methods cannot be satisfied.

Does Texas approve identity-proofing providers?

No. The Texas Secretary of State keeps no list of approved identity-proofing providers; the requirements are in 1 TAC chapter 87, subchapter H, and both checks must be done by a third party.